Frequently asked questions
Here you’ll find answers to the questions guests ask us most often: from prices and booking to what the apartments offer and day trips in summer and winter.
Can’t find your question? Give us a call or write to us using the enquiry form, and we’ll reply personally.
General questions
Where is the Übersteinerhof?
The Übersteinerhof is at Maria Saalen 19, above St. Lorenzen in the Puster Valley (South Tyrol), at around 1,130 m.
How far is the Übersteinerhof from Kronplatz?
Kronplatz is about 10 km away. By car you reach the valley station in Reischach near Bruneck in about 17 minutes.
How many guests do the apartments sleep?
Both apartments, Relax and Idyllik, sleep 2 to 8 guests.
How much is a night?
The price starts at €89 per night. You can find the exact price for your dates in the price table on each apartment page, or feel free to send us an enquiry.
Is the South Tyrol Guestpass included?
Yes. The South Tyrol Guestpass is included in the price for guests of the Übersteinerhof. It covers buses and trains in South Tyrol.
Do I need a car?
Because of the mountain location we recommend arriving by car. If you come by train or bus, we are happy to pick you up at the stop.
Which languages do you speak?
We speak German, Italian and English.
Can I book the apartments all year round?
Yes, you can book all year, for skiing at Kronplatz in winter as well as hiking in summer.
About the apartments
How many guests does the Relax apartment sleep?
Relax has three bedrooms with double beds and sleeps 2 to 8 guests.
How big is the Relax apartment?
The apartment has about 95 m², plus a balcony.
Are pets allowed?
No, unfortunately pets are not allowed.
Booking questions
What is the minimum stay?
The minimum stay is 3 nights, with a minimum of €250 per stay.
When is my booking confirmed?
After your enquiry you receive a personal offer. Your booking is confirmed once you pay a 50 % deposit; the balance is paid on site.
How much does the apartment cost per night?
Depending on the season from €89 per apartment and night for 2 to 4 people, plus €70 final cleaning and a tourist tax of €2.50 per person aged 14 and over per night.
What are the check-in and check-out times?
Check-in is from 1:30 pm, check-out by 10 am.
Frequently asked questions about the farm
Which animals live on the farm?
Cows, calves, horses, chickens and cats live at the Übersteinerhof.
Can we join in at feeding time in the barn?
Yes. At feeding time you are welcome in the barn. Children can help feed the animals, stroke them and pick up the kittens.
Are there milk and eggs from the farm?
Yes, for breakfast our guests receive fresh milk and eggs straight from the farm, as long as there is enough. You are welcome to pick herbs yourself in the garden.
Where is the farm and how quiet is it?
The farm sits at 1,130 m in Maria Saalen above St. Lorenzen, away from traffic between meadows and forest. Kronplatz is about 10 km away; Bruneck and the valley station in Reischach are each about a 17-minute drive.
Is there Wi-Fi and parking at the farm?
Yes, Wi-Fi is free in both apartments and you park right at the farm.
Can I get to the farm without a car?
Yes. If you arrive by train or bus, we pick you up at the stop. With the South Tyrol Guestpass you ride buses and trains at no extra cost during your stay.
Questions from families
Can children help with the animals?
Yes. At feeding time children can help in the barn and stroke the animals.
How much do children cost?
Children under 3 stay free. The tourist tax only applies from age 14.
Is the apartment big enough for two families?
Yes. Each apartment has 95 m², three bedrooms with double beds and two bathrooms and sleeps up to 8 people.
Can we bring our dog?
No, unfortunately pets and dogs are not allowed.
What can kids do in the Puster Valley?
Popular choices are Lake Prags, the earth pyramids, the Reinbach waterfalls with Taufers Castle, the KronAction high-rope park, the Dietenheim Folklore Museum and, on rainy days, the Cron4 indoor pool in Reischach.
What can children do at Kronplatz in winter?
Ski lessons at the Kronplatz ski schools, tobogganing, snowtubing and ice skating. Kronplatz is about 10 km from the farm.
Frequently asked questions about getting here
Which is the nearest railway station?
St. Lorenzen station on the Puster Valley line. Tell us your arrival time and we will pick you up there.
Do I need snow chains in winter?
From 15 November to 15 April, winter tyres or chains are compulsory in South Tyrol in snow and ice. With winter tyres the road to the farm is usually no problem.
What time can I arrive?
The apartment is ready from 1:30 pm on your arrival day; on departure day we ask you to check out by 10 am.
How far is the farm from Bruneck and Kronplatz?
By car it takes about 17 minutes to Bruneck and also about 17 minutes to the Kronplatz cable car valley station in Reischach.
Frequently asked questions about skiing at Kronplatz
How far is the Kronplatz Dolomites ski area?
About 10 km, or roughly 17 minutes by car to the valley station in Reischach near Bruneck. Other valley stations include Percha and Olang.
Is the ski pass valid in other ski areas?
Kronplatz is part of Dolomiti Superski. With a Dolomiti Superski pass you can also ski in the network’s other areas.
Can I ski the Sellaronda from the farm?
Yes. The Sellaronda is included in the Dolomiti Superski pass. Drive through the Val Badia to Corvara or Colfosco in Alta Badia and join the ski circuit around the Sella massif there.
Are there ski schools for children?
Yes, several Kronplatz ski schools offer lessons for children and adults, with their own practice areas for beginners.
Questions about cross-country skiing in the Puster Valley
What is Dolomiti NordicSki?
A network of eight cross-country regions in South Tyrol, East Tyrol and the Veneto with over 180 trails. One pass covers all trails in the network, or you can choose a single region.
When are the trails open?
Depending on snow from early December, according to Dolomiti NordicSki guaranteed from 8 December, into March.
Which trail is good for beginners?
The Sonnenloipe in the Antholz Valley runs flat for 5.5 km from Oberrasen to Antholz Niedertal and, thanks to artificial snow, is skiable all winter.
Where is the Biathlon World Cup held?
At the Südtirol Olympic Arena Alto Adige in the Antholz Valley, every January.
Questions about tobogganing and winter hiking
Where can you go tobogganing at Kronplatz?
On the Korer run in Reischach (900 m) and the Cianross run in St. Vigil (360 m), both reached by gondola. There are also trails such as the Brunst run in Olang.
Can you go tobogganing at night at Kronplatz?
Yes, at Korer on Tuesdays and Saturdays from 7:00 to 9:30 pm and at Cianross on Tuesdays and Thursdays from 8:00 to 10:00 pm.
Where can I hire a toboggan?
At ski rental shops, huts and hotels around Kronplatz.
Are there easy winter walks nearby?
Yes, for example the roughly one-hour walk to the Lercher Alm near Bruneck. There are more paths in Olang, Kiens and St. Vigil.
Questions about a winter holiday with kids
From what age can children take ski lessons?
The Kronplatz ski schools offer lessons for children on dedicated practice areas. Each school sets its own minimum age, so please ask them directly.
Which toboggan run suits small children?
The short Cianross run in St. Vigil (360 m) and the family-friendly Korer run in Reischach. Children wear a helmet when tobogganing.
What can we do on a bad-weather day?
The Cron4 indoor pool in Reischach, ice skating at the Bruneck ice stadium or a visit to the animals in the farm’s barn.
What do children cost in the apartment?
Children under 3 stay free. The tourist tax only applies from age 14.
Frequently asked questions about hikes from the farm
Can I start walking right at the farm?
Yes. The Maria Saalen pilgrimage church is a few minutes’ walk from the farm, and from there the Way of the Cross leads to St. Lorenzen in about an hour.
Which hike is good for children?
The St. Lorenzen Legends Trail with ten picture stations and the Archaeological Panorama Trail on the Sonnenburger Kopf are short, varied and well suited to children.
How do I hike up Kronplatz?
The shortest route starts at the Furkel Pass on trail no. 1, about 1 h 45 min. The sporty option is AVS trail no. 6 from Reischach, over 1,300 metres of ascent in about four hours.
Frequently asked questions about hiking in the Dolomites
How far are the Dolomites from the farm?
The Pederü car park in the Fanes-Sennes-Prags Nature Park is about 30 minutes away, Lake Prags about 45 minutes and the Auronzo hut at the Three Peaks a little over an hour.
Which Dolomites hike suits families?
The Lake Prags circuit is flat, and the walk from Pederü to the Gran Fanes pasture is considered family-friendly, passing three alpine lakes.
Do I need to book for Lake Prags?
In high season daytime access is restricted and only possible with a pre-booked parking space or by bus. The current rules are on the website of the Prags tourist board.
